2 factor authentication for external users

Peter Reiser
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December 8, 2021

Is there a way to enable 2 factor authentication for external users?

We have 2FA for all our internal users using Atlassian access but we have the same requirements for non company managed Atlassian accounts.

 

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Darryl Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 16, 2023

Hi y'all, there's an EAP for this request to add 2FA for external users.

--> https://www.atlassian.com/wac/roadmap/cloud/external-user-security-eap?search=external%20user&p=b8d50209-93

Geoff Mether _Togetha Group_
Community Leader
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July 8, 2023

very excited about this @Darryl Lee - just turned on this feature. 

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Benjamin
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December 8, 2021

Hi @Peter Reiser ,

 

This article may help with your case to handle eternal users. Check it out:

 

https://community.atlassian.com/t5/Jira-articles/Enable-2FA-on-Jira-for-your-Customers-and-skip-2FA-for-Employees/ba-p/1719062

 

Hope this helps. 

 

-Ben

Peter Reiser
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December 9, 2021

@Benjamin  many thanks for the link but I need a solution for Atlassian Cloud products and this vendor plugin is only available on the server :-(

Benjamin
Community Leader
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December 9, 2021

@Peter Reiser :

 

You welcome. I have some ok news about the cloud. It is on roadmap but it won't be till middle of next year.

 

Here's the roadmap status on it:

 

https://www.atlassian.com/roadmap/cloud?&search=external%20user%20security

 

and the ticket raise for it:

 

https://jira.atlassian.com/browse/ACCESS-102

 

Hope this works out with your project timelines. 

Peter Reiser
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December 9, 2021

@Benjamin  thanks for the infos.

Not overly excited on the timeline but at least we know were we stand.  :-)

Benjamin
Community Leader
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December 9, 2021

Most welcome.

 

Totally understand :)

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