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JIRA Service Desk reusing issue numbers after upgrade to 7.60

Rich
May 22, 2019

Having a problem with new issues coming into the JIRA service desk. It will randomly start using old ticket numbers. The old ticket numbers are assigned to other issues already.

Has anyone seen this? 

This only started happening after the upgrade to 7.60

 

1 answer

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Kat Warner
Atlassian Partner
May 22, 2019

This sounds very odd. Contact Atlassian Support directly for help here.

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