We're ending support for five dashboard gadgets on Dec. 9, 2024

144 comments

Technical Support
Contributor
October 28, 2024

Why do you change things that work well????

Statistics gadget doesn't work at all like the  Projects one...not even remotely!

Please, suggest somethings similar.

Thanks.

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Muzain Muhammed
Contributor
October 28, 2024

RoadMap is a big feature we used and the alternative doesnt suits 

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Phillip Woodward
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October 29, 2024

I agree with the majority of the people here, this seems to be a step backwards.  

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Jonathan Smith
Contributor
October 30, 2024

@Ella Hilton ,

With the timeline adjustment to March 2025, does this mean the Jira Work Management migrations to Jira are also going to be delayed?

Jonathan

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Caro Rayner
Contributor
November 3, 2024

Please for the love of god don't remove labels. Are you mad?

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Philip Skinner
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November 8, 2024

I agree with the discontent about the Roadmap gadget being removed. This is core to our dashboards, and having to go elsewhere is a reduced experience, the purpose of the dashboard is to compile all the relevant information in a single view.

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Kota Dimeler
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November 23, 2024

A truly horrible Product decision. These are some of the most useful and long-lived gadgets that exist on most of my team's boards.... TF is Atlassian thinking? 

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Danielle David
Contributor
November 25, 2024

As a Jira admin, is there a way to see who has created any of these gadgets so we can also inform them. 

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Bill Sheboy
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November 26, 2024

Hi @Danielle David 

I do not believe there is an out-of-the-box way to search for gadget usage in dashboards in Jira Cloud.

One could call the REST API endpoint to gather the list of dashboards, and then iteratively call another one to get the gadgets for each one, finally searching for the gadgets to be deprecated.  A script or spreadsheet which can call the endpoints iteratively could do this.

Perhaps Atlassian will provide one / both of these solutions to help customers.

Kind regards,
Bill

John Speak
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December 16, 2024

Bubble map is literally one of the main reasons to put things on a dashboard. This smells of 'computationally hard' and an engineering team persuading the rest of Atlassian team to do away with a feature to make their life easier. Really poor show, Atlassian.

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Cassandra Fitzgerald Medley January 13, 2025

I've not seen any updates on the current trial of the new dashboards that will reside within each project.  Is there a timeline of when those will rollout?  Would be great to know since we are reconfiguring our current dashboards to adjust for the deprecation of the mentioned gadgets.  Thanks!

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Lisa
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January 13, 2025

Hi @Cassandra Fitzgerald Medley , are you referring to the summary view in software projects? This has rolled out to users, with more information available here: https://community.atlassian.com/t5/Jira-articles/Introducing-the-summary-view-in-Jira-software-projects/ba-p/2883939.

If it is in relation to this feature and you're not seeing it on your instance, feel free to email me at lsutherland@atlassian.com and I can investigate this. 

Thanks,
Lisa 

Phillip Woodward
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January 14, 2025

With the removal of labels gadget how are we supposed to track/group like tickets by tags?  I use labels to tag similar ticket into groups, without that gadget I don't know how to group and find them easily.

Erin Liva
Contributor
January 14, 2025

@Lisa The issue with the Summary page, although pretty, is that you cannot apply filters to what it is representing.  So I can't restrict the results to a date range, an issue type, a release vs. sprint etc.  If you make the summary more flexible, it may be adopted better vs. a useless page.

As you can see from the comments, we are concerned that this decision was not considering the best interests of your customers.

Chris Mann
Contributor
January 14, 2025

@Lisa The summary view that you have commented on here - is this meant to be some kind of  replacement for the functionality (eg roadmap) that is being taken away? If so, it seems very limited and very lacking in providing anything even close? - Or is this simply another feature, unrelated to the dashboard gadgets that are being removed?

Also, when will we be likely to hear about the viable alternatives? - Particularly for the roadmap gadget?

Thanks!

Michael Campbell
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January 14, 2025

I've simply never seen a business be so absolutely tone-deaf to repeated, valid, concerns from customers. 

Over and over again, customers keep reporting that there's NO viable replacement planned for the tag and roadmap widgets, and all we hear from Jira is the equivalent "the droids you're looking for are over here - trust us, stop fighting this, just get comfortable with having functionality you depend upon removed, as we're not budging on this."

The tone-deafness I'm seeing here has caused me to actually start looking at Jira alternatives. 

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Grant Olson
Contributor
January 14, 2025

Atlassian, please respond directly to the concerns raised by users. The level of response and opaqueness is concerning and turns off customers.

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Loic Mollet
Contributor
January 15, 2025

and don't forget that if it was only replaced by a really equivalent gadget, customers would have to spend time (so money) to modify their dashboard configuration, etc.

but here we don't even have a good replacement solution. I've shown to my team the gadget "Issue Statistics" used to replace the "heat map" (which was clearly not perfect) ... i wont write here the words they said, but it's really a big regression for the data analyst and the people who use these gadgets to sort their tickets ...

it's interesting to receive each week the email "Atlassian Cloud changes", but it would be really better if there was much less changes in this email and if you listened a little more to your customers.

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Bridget Maloney
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February 10, 2025

Please reconsider removal of the Projects gadget - or how we are expected to replace it. 

The issue statistics doesn't get the same job done - it takes me to a filter of issues which is meaningless to me.  The current Projects gadget takes me to the current Board or Queue (depending on if I am in a Kanban or Service Desk project).  The boards and queues are something that I need to visit every day, multiple times a day.  

The projects gadget is the perfect short cut to get to these places.  Going to a filter of open issues doesn't fulfill the same need. 

Thank you! 

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