Hi Atlassian Community,
In the past year, your feedback on the new issue view has been central in helping us improve the experience for everyone. Now that almost everyone uses the new issue view, we wanted to showcase what we’ve released and give a sneak peek into what’s coming ahead. We love hearing from you, so please continue to send us your feedback by commenting below or through the feedback collectors in Jira.
Flexible layout: We heard that being limited to multiline text fields on the left and other fields on the right prevented your ideal field configuration, so we made some changes. Now almost every field can be on the left or right side of the issue view. Not to mention the fact that on the right, you can pin your most important and frequently used fields to the top, including the ones under the “Show more” link. Learn more about configuring field layouts.
Field tabs: Working with tabs in the right where they were amongst a long list of fields was difficult. So we brought tabs back to the left, where you can easily see and tab through them. Learn more about field tabs.
Edit resolution: We learned it was important to give your team more context as to why an issue was resolved, and now you can. If your issue has more than one resolution, a dropdown with more resolutions will appear here. Learn more about configuring resolutions.
Issue actions or “looped” transitions: Transitions that allow you to perform an action but keep the issue in its current status are important, so we added them. If your issue’s workflow has these “looped” transitions, you’ll either see the name of the action (if you have one action) or an Actions dropdown (if you have more than one action). Learn more about transitioning issues.
Voting: Some of you wanted to tell your team that certain issues were important, so voting is here. The more votes an issue has, the more relative importance it has to your team — the same way it worked in the old issue view. Learn more about voting on issues.
Subtasks in time estimates: We heard that sometimes the Time tracking field made more sense when you could include the time from the issue’s subtasks. You can now check or uncheck the Include subtasks checkbox, it’s up to you. Learn more about logging time on issues.
Activity sorting: Chronological order worked for some and reverse chronological worked for others, so now we have both. You can switch the sorting order of activity in just one click. And since we found out that it’s more important to see your newest comments first, we’ll always display the 5 newest comments (with older comments collapsed) no matter which sorting order you choose. Learn more about sorting comments by oldest or newest first.
Copy issue layout: We heard how hard it was for admins to configure the same field layout across multiple projects, so we cut your work down to one layout per screen. Jira admins can now copy an issue layout in one project to other projects that use the same screen. Learn more about copying issue layouts.
Here are some improvements currently in progress:
Dot menu actions: Press . to quickly perform issue actions, move an issue through its workflow, access admin settings, and more.
All activity tab: Your comments, history, and work log all in one list.
Reference existing attachments: Give more context straight from the editor by adding existing attachments to comments and fields without re-uploading them.
Custom field descriptions: Quickly view descriptions added by admins when working with custom fields.
Performance: Ongoing investments to continually improve the new issue view’s performance.
Field grouping: Admins will be able to group fields on the right side of the issue view and make it easier to find fields (because fields can be in groups with other related fields). Each user will be able to choose which groups are visible or hidden by expanding or collapsing them.
Layout improvements: Current investigations into miscellaneous layout improvements like reducing white space and making important fields more visible.
For a full list of what we’re currently working on, check out this filter of works in progress.
Thank you for giving us feedback that guided us in the right direction and for bearing with us through this transition to one issue view that every team can configure to work for them. We look forward to hearing your feedback and impressions of these changes!
Loretta BrunetteAtlassian Team
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