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TL;DR: The full-page issue create experience will be retired for all Jira Cloud customers over the next 6 months.
Hello Jira Community,
I’m Arbaaz, a product manager on the Issue Create team in Jira Cloud. I’m announcing today that we’ll be retiring the full-page issue create experience over the next 6 months.
Currently, you can find the full-page issue create experience by adding /secure/CreateIssue.jspa to your Jira site’s URL. While this was never an officially supported experience for Jira Cloud, some admins and users may have set it up using this knowledge base article for Jira Server and Data Center.
We’ve been working on modernising the Issue Create experience to make it enterprise-ready in terms of performance, reliability, and scale. In this pursuit, we also researched legacy trigger points that are now redundant/duplicated and identified full-page issue create as one of them.
When we retire the full-page issue create, its URL will instead open the new and modernised issue create experience. This means that you’ll still be able to create issues with the same URL, and any bookmarks to the URL won’t break.
If you prefill fields, like the Summary and Description fields, in the full-page issue create experience, you can still do the same in the new issue create modal. Try it out by using the Behaviours - ScriptRunner for Jira Cloud or Dynamic Forms for Jira apps on the Atlassian Marketplace.
If you want more space on your issue create modal — for example, if you want to expand it to full screen — please vote and comment on this open feature request so we can prioritise it accordingly.
To let us know how we can make the new issue create experience better, any problems you’d like us to fix, or any concerns in general, leave us feedback in the comments section below. We’d love to hear how we can help you.
Product Manager, Jira Platform