Recently updated Jira KB articles

[#1]

Hi Community!

Here at Atlassian Support we hold our Knowledge Base very dearly! ❤️
Not only it's immensely helpful for us to provide you all support, but it's also a great way to share knowledge and allows users to find solutions on they own!

KBs (short for Knowledge Base articles) are updated all the time, so we thought of putting a page (actually, 2) together to maybe help you! — to keep up with the latest highlights and all.

It's still experimental (meaning it's ad-hoc and manually updated) and you have to keep visiting it each month as there's no feed.

• Recently updated Jira KB articles (Cloud) 
• Recently updated Jira KB articles (Data Center) (and Server)

We hope you like 'em!

Cheers! 🍻

[Matt Doar]

This is very helpful! I had been bugging our TAM for an RSS feed of the KB page but we didn't get it working. That's a long list though, anyway to make the display easier to scan quickly? Perhaps with tags for the subjects?

[Rodrigo Martinez]

Hi @Matt Doar !

It's still a POC/experiment of such. The list there is hardcoded into the pages from the data fetched yesterday.

We could use the {Recently Updated} Macro but the articles don't currently have any labels — they're told apart by the page inclusions mentioning Cloud, Data Center or both. 😓 So the Macro would bring both Cloud and DC articles and that's even less ideal...

But if this is something the Community appreciates and hypes about, surely there will be improvements! I'd also like to know more about this "tags for the subjects" tip — I'm afraid I didn't get it!

Cheers

[Rodrigo Martinez]

Hi Community!

Pages updated with all articles created or updated in May!

• Recently updated Jira KB articles (Cloud) 
• Recently updated Jira KB articles (Data Center) (and Server)

Let us know if you find this useful and would like to see it improved through the feedback buttons on the bottom of those pages! 

[Rodrigo Martinez]

Hi Community!

We tweaked those two pages to work with a macro, so we'll be able to update it more frequently.

The updates are still manually triggered as it's still a MVP of sorts, so...

Feedbacks are highly appreciated! :)

Cheers

[Nirmani Kalakheti]

Hi @Rodrigo Martinez

I am very late here but this is very helpful! 

Thanks for creating this and updating!! Appreciate this kind of your help!!!