Introducing the new issue search to Jira Cloud users

[#1]

Say hello to a faster way of searching for issues in Jira as we’ve modernized and optimized this experience. While we haven’t made changes to the way you search for issues, we’ve improved the search performance in Jira, redesigned it, and added new features. With improved keyboard accessibility, everyone can search for issues without any hassles.

1. Switch between views

2. Switch between basic and JQL modes

3. New JQL editor

4. Edit status without opening issues

5. Configure columns

What’s changed?

Read on for more about the new issue search experience, its features, its differences from the old experience, and information to make your transition to the new experience easier.

Search for issues faster

Keeping performance and scale in mind, we’ve backed the new issue search experience with a modernized technology stack so that you can search for issues in no time.

The new JQL editor

Build powerful searches using the Jira Query Language (JQL) to deep dive into data, create tailored views of issues for dashboards, and much more.

Fix errors in real-time

The new JQL editor can validate syntax fast, and highlights errors in red with detailed information on how to fix them.

Smart syntax highlighting

The new JQL editor helps you build queries in real time by analyzing your query structure, identifying entity types, and highlighting them as you type. This makes queries more readable, and easier to edit as you write.

Enhanced autocomplete

We’ve improved the autocomplete experience to give more insightful feedback as you type. The editor shows keywords and functions at the top, while loading the data in the background.

Expandable editor

You can expand the editor to allow space for editing longer queries. The numbered lines make it easier to read the query and find where potential errors are. Additionally, you can add a new line as you type (Shift+Enter).

Edit status without opening issues

In list view, you can quickly change the status of an issue without opening it. Find the issue you want to update and simply select the status to change it.

Search across multiple projects

Add or remove projects that you want to search your issues from.

Configure and reorder columns

Add or remove columns to see your most important fields with issues in list view. Select Configure columns to add these fields.

You can also reorder your columns and customize your views as per your preference by simply dragging the columns to the right position.

What’s next?

We’ll begin moving all users on the old issue search (currently called the Advanced issue search) to the new issue search in Jira Cloud products (Jira Software, Jira Service Management, and Jira Work Management). Eventually, we’ll remove access to the old issue search. We’ll let you know about the key dates and upcoming changes well in advance.

Upcoming features

We’re still working towards improving your search experience in Jira. We’re currently working on these focus areas:

• Support for custom fields: We’re still building support for all fields in the new issue search. In the meantime, you can either use JQL or switch to the old issue search if you want to use an unsupported field.

• Editing other fields: Quickly update other fields (not just status) without opening issues.

• Export issues: We’ll revamp the way you export your issues so that it’s more user-friendly.

[Dirk Ronsmans]

Great to see/hear it's also coming to JSM now!

@Kevin Yu am I right to assume that the new JQL editor will also come  to the Queues?

[David Berclaz]

Looks great, thanks for sharing!

[Dave Mathijs]

@Kevin Yu 

Edit status without opening issues: What if you have a workflow/transition screen or a condition or validator configured in your workflow?

[Kirk Gould]

Sounds promising. Does this editor help us do the same searches in an easier way or does it also let us do more helpful searches?

• Please search for all my Epics, along with their Stories, and Subtasks in hierarchical order so that I can see things as a structure, not just a list.
• Please examine all Stories that seem to get stuck in a certain state the most so that I can identify bottlenecks.
• Please find me Jira Issues by Project that represent Team Swarming the best so that we can copy that Team's approach.
• Please search through all the Issues that have a similar workflow so that I can tweak the workflows to make them more standard.

[Joey Lin]

@Kevin Yu When will this change occur?

[ridhima verma]

it would be great to see all this in action soon

[Martin Runge]

I like the new and faster way of searching for issues and can not wait to use it. Thanks...

[Mark Darby]

Thanks for the updates.  Always great to see improvements.  As long as you're on a roll... nested queries would be great, too!!!  Been asking for that one for a long time!!  

[Suze]

With the ability to update status and the ability to edit issues, are users going to need to adhere to guardrails configured, such as workflow conditions, or fields on the edit screen?

[Ian Channing]

Is it going to be any easier to get to/find this page?

As far as I know its still buried under 'Filters > Advanced Issue Search' - could this not be added as a small 'advanced' button in/next to the normal backlog issue search?

[Pedram Mireftekhari]

The new view, does it support Asset fields as well?

[Yatish Madhav]

Nice. Thanks for this @Kevin Yu  - I like it. I wonder if the view (JQL/Basic and Columns, etc) make the view personalised to the user viewing it or if it is changeable for everyone for a project/view? Also, how will I know this change is rolled out to me? Thank you