Introducing Jira Smart Chips in Google Docs!

[#1]

Hi Jira Community friends! Julien here from the Product Partnerships team at Atlassian. Our teams have been collaborating closely with Google Workspace and we’re thrilled to announce the integration of Jira (and Confluence) with Google Smart Chips! This integration provides an enhanced experience within Google Docs (and soon sheets and slides) so that when users paste a Jira URL, instead of displaying a long URL, users can see the issue name and additional information about the linked Jira issue such as the issue number, summary, status, priority, assignee, reporter, and when it was last updated. If you’re familiar with our Smart Links functionality, you can think of Smart Chips as the same thing, but within Google Docs.

With Smart Chips, Google Docs users now have a way to quickly understand what Jira issues are being referenced within their docs. This means that users no longer need to switch between different tools or lose their focus when reviewing Google Docs.

Setting up the integration

The first time you paste a Jira (or Confluence) link, Google will prompt you to install the Atlassian Smart Chip add-on. You can also install it directly from the Workspace Marketplace here.

Don’t forget, after you have installed the integration, you will need to authorize the add-on to connect to your Confluence (and/or Jira) instance.

Using the integration

Google automatically detects if you’ve pasted a Jira or Confluence link, and prompts users to convert the URL to a Smart Chip by pressing the tab button.

Try out the new Google Smart Chip experience today! We’re looking forward to your thoughts - feel free to leave any feedback or questions in the comments section below!

[CP]

This is great! thanks for this.

One request - can we get a "Smart Chip" for Status. IF you see in your above demo gif, the status is "Done" and the column next to it says "In Progress".

[Gal Fatal]

Awesome. I like it. I would love to see also Trello links inside.

[Nijat Behbudov]

Nice! Does this work for Jira Data Center? 

[Joseph Galarneau]

Yes -- exposing other Jira metadata as chips (Status top ask, with assignee being a close second) would be helpful for instances where you want to use Google Docs to do higher-level reporting and management but want to avoid double-entering data.

[daniel.delpino]

Progress and due date would be awesome!

[Daniel Bagiński]

Would it be possible to introduce this feature for Google Sheets? It would be great to create project charts.

[Veit Wulms]

I am trying to use the smart chips in Google docs for JIRA and Confluence, but it appears that it only works for JIRA Service Management. 

Is that by design or a known issue?

Thanks

[Alessandro Presa Perez]

Would be nice if Plans (Advanced Roadmaps) were supported as smart chips too. Right now it just shows the URL

[Jef]

Nice one!
Could you strike the unfurled URL when an issue is `DONE` (e.g. ABC-123: Issue summary)?

That approach is used by other JIRA integrations (e.g. `JIRA + Slab integration` [1]) and brings a very helpful visual feedback when reading multiple links in a document so we can quickly tell which ones are completed.

[1] https://slab.com/integrations/jira/ 

[Sofia Stelling]

It's great with the smart chip link to Jira issues in google docs but they are not working properly for a link to a dashboard, board, plan etc. Is that going to be fixed soon?

Also, it's not a good user experience to get suggestions to use a chip for a dashboard link but then the chip says "Can't find link".