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How to display or disable the Transition History tab in Jira Cloud

Jira Misc Workflow Extensions (JMWE) for Jira Cloud now includes the Transition History tab in the Activity section on the Issue View screen. This option is enabled by default. However, some older Jira Cloud instances might show a second "old view" Transitions tab. This is a legacy tab originally provided by Jira Suite Utilities (JSU).

The JMWE's transitions history tab (a feature of JMWE) lists all transitions, in the order in which they were triggered, with the time of their execution. The legacy tab instead displays how many times the transition was executed. As a consequence, it only displays the date and author of the last transition between the same statuses, not all of them. The legacy tab also omits to display the issue creation, but the JMWE tab will show you when any activity took place.

To avoid confusing your users with two similar options, you might want to disable one of the tabs.

Here is how to do disable one of the Transition History Tabs:

  • To disable the legacy Transitions tab for your instance, submit a support ticket with Atlassian Support. This has not been automated by Atlassian, however, it is a simple process. 
  • To disable the JMWE's Transitions tab, go to the configuration page of the JMWE app, and you'll find that option there.

If you have both tabs, you have an opportunity to compare the two in real life. JMWE-powered displays the logo at the bottom of the tab. The legacy Transitions History tab is easily accessible in the issue's "old" view. Both will be displayed provided you subscribe to JMWE for Jira Cloud.

1 comment

M Amine
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 04, 2020

Thank you for this tip @Inna Gordin 

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