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Hello! I'm Olga - a Product Manager working on Jira Data Center here at Atlassian!
We are excited to share that Automation for Jira (A4J) will be included as native functionality in Jira Software Data Center and Jira Service Management Data Center in a to-be-determined release coming before June 30, 2022. At the time of the release, the Automation for Jira app for Data Center will become a free marketplace app, meaning as long as you are on a supported Jira Data Center license you can leverage the app for free until you upgrade to a future release where it is included natively.
Benefits of Automation for Jira
The Automation for Jira marketplace app is a powerful no-code automation engine that allows customers to automate and extend Jira’s capabilities. It supports thousands of use cases, such as synchronizing parent and sub-tasks, smart auto-assigning, tracking SLAs, the ability to act on linked issues, and more. Automation also supports more advanced processes like approval workflows or defect management. Automation can even support communication between separate instances and integrate with other tools using available webhooks based triggers.
In short, Automation for Jira empowers end-users to automate mundane tasks safely and enables easier management for admins at scale.
Automation makes teams more autonomous
We understand it may not always seem feasible to customize workflows for every team separately. Instead, it can be easier to create standardized templates that all teams follow, not allowing granular changes or unique inputs.
Automation for Jira is a game-changer enabling teams to be more autonomous, by providing an opportunity to customise their process and workflows. With our simple rule builder, Project Admins can configure powerful automation rules to handle even the most complex scenarios and boost team efficiency.
Built-in automation is easier to manage
We know that automation can generate large traffic loads for an instance. It requires your attention to build proper processes and rules that scale - to achieve powerful solutions but also satisfying performance and stability. On the product side, we’re constantly improving diagnostics and performance related to Automation for Jira. Learn more about detailed audit logs and other build-in solutions that allow you to achieve stable performance.
Benefits of automation at scale
|Benefit||Examples of automation capabilities|
|Improve workflows by adding global automation|
|Empower teams to create their own rules|
|Keep your boards and instance clean||
delete old issues
delete issue links
delete attachments from old issues
move issues between instances
Deprecation of Automation for Jira Server application in the marketplace
With the inclusion of Automation for Jira in Data Center, and the A4J DC app becoming zero-dollar we will be delisting Automation for the Jira Server app from the marketplace on June 30, 2022. We will continue to support customers with an active license and maintain the Automation for Jira Server app within the bounds of the Server EoL policy (Feb 15, 2024).
What does it mean for Server customers?
After June 30th, 2022 you will not be able to purchase or request a quote for this app anymore. If you’d like to leverage Jira’s automation capabilities, we recommend migrating to either Cloud or Data Center.
If you have an existing license of Automation for Jira Server you can continue to renew support and maintenance for these apps until the end of the support date.
As always, thank you for your support and feedback! If you have any questions, don’t hesitate to ask.