This is mostly configured when you're using a JIRA Server instance, but you can also do it with JIRA Cloud.
Configure locally two instances (one JIRA Software and other JIRA Service Desk) in order to configure rules to work with this.
It was possible to do that by configuring rules on Automation for JIRA on both instances. So these are the requirements for this to work:
Let me jump into the rules I've configured in order to make it work:
This rule will be responsible for sending the webhook onto the JIRA Software instance. Follow the description of each field on "Send web request" action:
This rule will be responsible for receiving the webhook from the JIRA Service Desk instance. Follow the description of each field on both Screenshot 1 and Screenshot 2.
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