In case you missed it: We recently renamed Enterprise releases to Long Term Support releases and have expanded our security bug fix policy. We will continue to backport critical security bug fixes and now when architecturally possible we will also backport all other security bug fixes to Long Term Support releases.
G’day, Jira Community!
Since introducing Jira Software 8.5 and Jira Service Desk 4.5, many of you have been asking what versions the next Long Term Support (LTS) releases will be so you can take advantage of exciting features and improvements like our completely refreshed Velocity chart, the ability to create sprints with future dates, personal accessibility settings, improved queues, as well as rate limiting and advanced auditing for Data Center.
We understand that advance notice helps you plan for upgrades. That’s why we’re sharing with you now that 8.13 and 4.13 will be the next LTS releases for Jira Software and Jira Service Desk. We’re continuing to target the same ~12 month cadence between LTS releases (Jira Software 8.5 and Jira Service Desk 4.5 were released in October 2019).
Deciding if a Long Term Support release is right for you depends on the needs of your business. There is no one-size-fits-all approach, but here are some key factors to consider before adopting a release: your preferred upgrade cadence, the complexity of your instance, and how important new features are to you.
(more background on release types here)
As a reminder, the two-year support window for the Jira Software 7.13 and Jira Service Desk 3.16 LTS releases will end on November 28, 2020. At this time there will be two designated LTS releases: 8.5.x and 8.13.x for Jira Software and 4.5.x and 4.13.x for Jira Service Desk.
If you’re currently on 7.13/3.16 and want to stick with LTS releases, you’re probably wondering which release you should upgrade to. While there is no catch-all answer, our general recommendation is to upgrade to 8.5/4.5 first, and then take advantage of Zero downtime upgrades (available for Data Center) to upgrade to 8.13/4.13 once it becomes available.
If you work with a Technical Account Manager or Premier Support, consult your contact for a recommendation based on your environment and upgrade cadence.
We hope this early announcement helps you plan for your next upgrade.
Cheers,
Lisa
Lisa Kaufman
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