Next, let’s discuss the specific roles and responsibilities of application administrators.
In short, a system admin maintains the equipment the applications need to function, like web servers, databases, networks, firewalls, mail servers, etc. Many sys admin functions are things you set up once and rarely change. For example, once the mail server is connected, it’s unlikely to change settings very often.
System admins can access tools used to monitor the application and keep it healthy. For example, they can run the integrity checker, to find problems with issues, workflows, and filters. Sys admins can also access options that affect performance and availability. For example, if the mail queue sending interval is increased it slows the receipt of email notifications. That may be good for the mail server, but bad for users.
It’s important to understand the impact of your actions when you’re wearing the system administrator hat. |
Example responsibilities:
Configure mail server
Manage user directories
Create application links
Monitor listeners and services
Monitor logging, profiling, and the job scheduler
View user sessions and manage license details
Add and remove fellow system administrators
And more
Part 6: Who does what? (continued)
Rachel Wright
Author, Jira Strategy Admin Workbook
Industry Templates, LLC
Traveling the USA in an RV
46 accepted answers
0 comments