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widget app notification

Hallo everyone,

how can i set my andorid widget to make a specific sound when a new ticket on my queue arrived?


thanks a lot

1 answer

1 vote
Pramodh M Community Leader Jan 15, 2022

Hi @marco gambino 

Only these notifications are available and only one sound is available when you enable notifications


For creation, there's still an open ticket

Reference here



Thanks a lot @Pramodh M ,

i've read all related articles so my jira is working on cloud, and if i've understood, is not possible to create a push notification or sound on my device if new ticket will arrive in ALL OPEN TICKETS queue. This will works only if someone will  assign the ticket for a specific team member.

right ?


thanks in advance

Pramodh M Community Leader Jan 15, 2022

Yes that is correct @marco gambino !!

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