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Only these notifications are available and only one sound is available when you enable notifications
For creation, there's still an open ticket
Thanks a lot @Pramodh M ,
i've read all related articles so my jira is working on cloud, and if i've understood, is not possible to create a push notification or sound on my device if new ticket will arrive in ALL OPEN TICKETS queue. This will works only if someone will assign the ticket for a specific team member.
thanks in advance