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widget app notification

marco gambino
marco gambino Jan 15, 2022

Hallo everyone,

how can i set my andorid widget to make a specific sound when a new ticket on my queue arrived?

 

thanks a lot

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Pramodh M
Pramodh M
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Jan 15, 2022

Hi @marco gambino 

Only these notifications are available and only one sound is available when you enable notifications

Screenshot_2022-01-15-19-12-16-29.jpg

For creation, there's still an open ticket

https://jira.atlassian.com/browse/JRACLOUD-73942

Reference here

https://community.atlassian.com/t5/Jira-Service-Management/Push-Notification-on-Mobile-Apps/qaq-p/1465122

Thanks,

Pramodh

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marco gambino
marco gambino Jan 15, 2022

Thanks a lot @Pramodh M ,

i've read all related articles so my jira is working on cloud, and if i've understood, is not possible to create a push notification or sound on my device if new ticket will arrive in ALL OPEN TICKETS queue. This will works only if someone will  assign the ticket for a specific team member.

right ?

 

thanks in advance

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Pramodh M
Pramodh M
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Jan 15, 2022

Yes that is correct @marco gambino !!

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