Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

make form public for anonymous users

UTD
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 22, 2023
I tried to make the form public using the scheme recommended on this page :  Allow anonymous access to projects
 I configured the settings on the creation of tickets as open to public.
But I have a problem with the link that must be shared with the public. Where do I have to copy it to share it?
Please can you help me?

3 answers

0 votes
Olha Yevdokymova_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 29, 2023

Hello, @UTD 


I am not sure about build in Forms, but in my organization we are using the way to share forms externally described in this article. With Smart Jira forms add-on we are able to share forms externally no matter what type of project you are using. 

0 votes
UTD
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 24, 2023

HelloCapture d’écran 2023-05-23 à 10.28.33.png

When I share the link of the form to users who do not have an account in Jira , they cannot access the form. It asks to create an account in Jira as on this screenshot.

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 22, 2023

Hello @UTD 

Welcome to the Atlassian community.

Refer to this document: https://support.atlassian.com/jira-work-management/docs/share-your-form/

If you are talking about a Form created in a Jira Work Management project, start by going to the Forms page in that project and opening the form you want to share.

Then click on the Share button.

You can email the link to people or click on the Copy Link option and post the link to the form in emails or on a web site.

Screen Shot 2023-05-22 at 9.28.06 AM.png

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 24, 2023

Can you confirm that this project is a Company Managed project? That information will be displayed at the bottom of the panel on the left.

Can you show us the permission scheme associated with the project?

Erika Reategui November 2, 2023

Hello Team,

I am having the same issue reported by UTD, I created a form in a Work Management project (company-managed) so anyone (public) can create an issue on the project by submitting the form. But people are getting the message below.

The idea is that public users with that link are not required to have an account on our JIRA organization to submit the ticket.

 

Any suggestions?

 

Log_in_with_Atlassian_account.jpg

Leanna Bremenkamp March 4, 2024

Same issue. Want to gather input from non-JIRA users through the form but can't figure out how to make it public.

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 4, 2024

@Leanna Bremenkamp @Erika Reategui 

This page provides instructions on how to share the form.

https://support.atlassian.com/jira-work-management/docs/share-your-form/

Also note this information at the bottom of the page that talks about the type of access required by the user submitting the form.

Are you using a limited access form or an open access form?

Screenshot 2024-03-04 at 4.14.45 PM.png

Have you set the permissions for the project accordingly in the case of a limited access form, or granted a Jira license to all the users in the case of an open access form?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events