group by category doesn't work on list preview

[Adi Sofer]

our Jira project is categorised, and have worked perfectly.
but for the past two weeks the group by categories in the list preview doesn't work.
used to show just one category of "unategorised" but now there's non of it and wont load.
what can i do? how can i fix it ? 

[Alex Koxaras -Relational-]

Hi @Adi Sofer and welcome to the community,

Indeed that is a bug as well stated by @Hannes Obweger - JXL for Jira . You may choose to move your issues to a company managed project, where the group by category doesn't have an actual problem.

[Hannes Obweger - JXL for Jira]

Hi @Adi Sofer

this is a known issue that has been reported here: https://jira.atlassian.com/browse/JWMCLOUD-292. Consider watching and upvoting.

Best,

Hannes

[Hannes Obweger - JXL for Jira]

... and just to put this out there: For an immediate solution, this would work as expected in the app that my team and I are working on, JXL for Jira:

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. In a sense, JXL has a few things in common with the list view, however it comes with many advanced features, including support for (configurable) issue hierarchies, issue groupings by any issue field(s), sum-ups, or conditional formatting. Plus, JXL works in (and across) projects of all types, not just Jira Work Management projects!

Any questions just let me know!