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See if this previous post helps you:
I don't use Server so it is hard for me to repoduce. But it might be a certificate issue.
If you look at the image that I added, only some have problems, if it were certificate problems it would affect everyone.
I have seen that some have this problem in a general way in all gadgets, in my case it is not like that.
Have the users that it is failing for try another browser to see if it is the same error.