Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,360,193
Community Members
 
Community Events
168
Community Groups

Why is Jira automatically copying custom fields when creating a linked issue?

Hello,

I created a custom field called "goal" and for some reason when I set that field on an issue and then created a linked issue, the "goal" field gets copied over into the newly created linked issue. I don't have this set in Jira automation or behavior or any other script that I can think of. It copies over values of the other custom fields, as well. Does anyone have advice on how I can turn this off, since most of the time my liked issues shouldn't have the same field values as the original issue?

Thanks!

Anja

2 answers

0 votes
John Funk Community Leader Dec 29, 2021

Hi Anja,

More than likely there is an automation rule that runs when the issue is linked. I would investigate that first. 

Thanks, John. I checked and there isn't an automation rule. I also don't have any scripting plugins like Scriptrunner installed so it's not coming from there either. 

John Funk Community Leader Jan 03, 2022

If you look in the History, who does it says is updating the field? 

Me. There are only 2 items in the history section of the newly created linked issue: created by me, and link updated by me

0 votes
Jack Brickey Community Leader Dec 23, 2021

Yes it will do that if the fields are associated with the other project. If you don’t want that, then disassociate the field in the other project. If however you want to reuse that field in the other project but have unique values then you could use automation to clear the field once the linked issue was created possibly

Curt Holley Community Leader Dec 23, 2021

Really? I've never encountered that. 
Do you mean across to JWM projects made with the same template?

@Anja Brkljacic are these linked issues in another project, or the same one? Also, are there any hints in the history tab of the newly created, linked issues?

@Curt Holley They are in the same project. It happens when I go into an issue and click on the "create linked issue" button from within that issue (the "quick create" linked issue). 

Thanks, @Jack Brickey , I'll try to clear the fields with automation

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Asked in Jira Work Management

CLOSED Ask Me Anything (AMA): Project management at scale with Design Lead James Rotanson

UPDATE:  It's a wrap for our first community AMA on Jira Work Management. Thanks to everyone for taking part and sharing. Feel free to keep the discussion going! Share your questions now Hi...

1,025 views 18 11
View question

Atlassian Community Events