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Why is Jira automatically copying custom fields when creating a linked issue?

Anja Brkljacic December 23, 2021

Hello,

I created a custom field called "goal" and for some reason when I set that field on an issue and then created a linked issue, the "goal" field gets copied over into the newly created linked issue. I don't have this set in Jira automation or behavior or any other script that I can think of. It copies over values of the other custom fields, as well. Does anyone have advice on how I can turn this off, since most of the time my liked issues shouldn't have the same field values as the original issue?

Thanks!

Anja

2 answers

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 29, 2021

Hi Anja,

More than likely there is an automation rule that runs when the issue is linked. I would investigate that first. 

Anja Brkljacic January 3, 2022

Thanks, John. I checked and there isn't an automation rule. I also don't have any scripting plugins like Scriptrunner installed so it's not coming from there either. 

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 3, 2022

If you look in the History, who does it says is updating the field? 

Anja Brkljacic January 3, 2022

Me. There are only 2 items in the history section of the newly created linked issue: created by me, and link updated by me

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 23, 2021

Yes it will do that if the fields are associated with the other project. If you don’t want that, then disassociate the field in the other project. If however you want to reuse that field in the other project but have unique values then you could use automation to clear the field once the linked issue was created possibly

Curt Holley
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 23, 2021

Really? I've never encountered that. 
Do you mean across to JWM projects made with the same template?

@Anja Brkljacic are these linked issues in another project, or the same one? Also, are there any hints in the history tab of the newly created, linked issues?

Anja Brkljacic January 3, 2022

@Curt Holley They are in the same project. It happens when I go into an issue and click on the "create linked issue" button from within that issue (the "quick create" linked issue). 

Anja Brkljacic January 3, 2022

Thanks, @Jack Brickey , I'll try to clear the fields with automation

Ricardo Martinez January 12, 2023

Hi @anja 

 

Did you manage to find a workround?

 

or maybe find out the reason behind some Custom Fields being copied and others not?

 

Thanks in advance

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