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Updates in automation on when to allow use of criteria?

Atle Bjelland
Contributor
March 20, 2024

Hello,

 

When we go to update an automation that was created some time ago it does not allow for the same configuration as before.

We are unable to add an If: conditional statement to the branch, however in the past I’ve clearly added If statements before (as seen in the attached screenshot below).

Jira Cloud automation issue.png

Any advise would be welcome.

 

Thanks


Atle

1 answer

0 votes
Sebastian Krzewiński
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 20, 2024

Hi @Atle Bjelland 

 

you can use branch and add condition inside branch. Great example with good explanation you can find here - https://community.atlassian.com/t5/Jira-Software-questions/Automation-question-concerning-multiple-condition-action-blocks/qaq-p/1601719

 

Regards,

Seba

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