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The TestRail addon in the Jira Details does not populate for one of my projects. Even I can navigate to Jira ticket when clicking the Jira Id from TestRail.
Expected result: This is how it works in some projects
Actual result: It does not display for one project
Hello @Y Huynh
Is there a difference in the type of the project (i.e. Service, Software, Work Management) between the projects where it does and where it does not display?
Is there a difference in the project architecture; i.e. Team Managed vs. Company Managed?
Do the projects use the same Field Configurations, Field Configuration Scheme, Screens, and Screen Schemes?