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Satisfaction survey

Brenno Maia
Brenno Maia Jan 31, 2022

How to customize satisfaction survey?

Is it possible to add in an automatic notification on the portal?

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Vishwas
Vishwas
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Jan 31, 2022

Hey @Brenno Maia 

From the tags I could see it is Jira work Management (JWM), if that is the case.

Out of the box Customer Satisfaction is not there, its only available for Jira Service Management(JSM).

If you are having JSM please follow pramodh's answer.

Even though if you have JWM you can try adding on exploring here https://marketplace.atlassian.com/search?query=survey

Regards,

Vishwas

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Pramodh M
Pramodh M
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Jan 31, 2022

Hi @Brenno Maia 

Welcome to the Community!!

Here's the feature in Jira Service Management!!

https://support.atlassian.com/jira-service-management-cloud/docs/what-are-customer-satisfaction-surveys-csats

Feedback.png

You may choose plugins if you need more customization

https://marketplace.atlassian.com/apps/1215212/customer-satisfaction-survey-for-jira?tab=overview

Thanks,
Pramodh

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Jira Work Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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