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Satisfaction survey

How to customize satisfaction survey?

Is it possible to add in an automatic notification on the portal?

2 answers

0 votes
Vishwas Rising Star Jan 31, 2022

Hey @Brenno Maia 

From the tags I could see it is Jira work Management (JWM), if that is the case.

Out of the box Customer Satisfaction is not there, its only available for Jira Service Management(JSM).

If you are having JSM please follow pramodh's answer.

Even though if you have JWM you can try adding on exploring here https://marketplace.atlassian.com/search?query=survey

Regards,

Vishwas

0 votes
Pramodh M Community Leader Jan 31, 2022

Hi @Brenno Maia 

Welcome to the Community!!

Here's the feature in Jira Service Management!!

https://support.atlassian.com/jira-service-management-cloud/docs/what-are-customer-satisfaction-surveys-csats

Feedback.png

You may choose plugins if you need more customization

https://marketplace.atlassian.com/apps/1215212/customer-satisfaction-survey-for-jira?tab=overview

Thanks,
Pramodh

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