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Hey @Brenno Maia
From the tags I could see it is Jira work Management (JWM), if that is the case.
Out of the box Customer Satisfaction is not there, its only available for Jira Service Management(JSM).
If you are having JSM please follow pramodh's answer.
Even though if you have JWM you can try adding on exploring here https://marketplace.atlassian.com/search?query=survey
Hi @Brenno Maia
Welcome to the Community!!
Here's the feature in Jira Service Management!!
You may choose plugins if you need more customization