Running automations on issue cloned from one project to another

[Montie Steele]

In my department, one team uses one Kanban board within its own project, and I use my own Kanplan board within a separate project. I set up an automation so that if a team member from Project 1 sets the assignee to me, it will move the issue to my board/Project 2 by cloning it and deleting the original issue. When this automation runs, it creates the cloned issue in my Kanplan backlog, and I want it to automatically transition to To-Do. 

I have an automation set up in my project that upon issue creation, transition to to-do (I manually move things to the backlog for future planning, but I want all issues to essentially start in to-do). However this automation doesn't catch the cloned issue, and I can't figure out how to do that. 

Is it possible to create an automation that transitions to to-do and runs on a cloned issue, when that cloned issue comes from a different project into my project? 

[Mikael Sandberg · Accepted solution]

Hi @Montie Steele,

Welcome to Atlassian Community!

So if I understand this correctly you have two automations, the first one creates the cloned issue and lives in project 1, and a second automation that does the transition that lives in project 2, correct? If that is the case, make sure that the second automation has the "Allow rule trigger" set under rule details.

[Mary Agueros]

@Montie Steele Thank you for asking the question. I had the exact same question come up today. 

@Mikael Sandberg Thank you for the instructions. The solution is usually right in front of us 😀. I am also new to creating projects and writing automated rules.

[Montie Steele]

@Mikael Sandberg omg thank you so much !!! as @Mary Agueros just stated i can't believe that solution was right there the whole time. it works entirely as expected now that i've checked that on the 2nd automation.