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Automation to create and link issue

Yasmine
Contributor
December 20, 2022

Hi everyone, 

I'm working on an automation for my team and im hitting a couple walls for it. 

What i need: 
When issue is transitioned to x and issue type is x, then create issue and copy x, y, z fields from current issue, AND link issue to trigger issue. 

Most of the automation is working fine but 2 areas are failing:
One of the fields im asking it to copy is a short text field, and it's failing (although the other short text field is copying)
The action to link issue to the triggered issue is also failing entirely.  Screenshot 2022-12-20 133026.png

2 answers

0 votes
Alejandro Borra
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October 1, 2014

Hi Jacek, i have the same issue with Eclipse. Keep in mind I'm using the Cloud version of JIRA. Therefore, could you please let me now if I'm using the correct server URL? 

Screen Shot 2014-10-02 at 10.29.18 AM.png

Regards,

AB

 

jjaroczynski
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October 2, 2014

Hi Alejandro, I have manged to successfully connect Eclipse Connector to OnDemand. Your url looks OK but you are using email for User ID. Can you double check in JIRA that you have provided email as username? If your username is just "aborra" then please try to connect again with the real username instead of email. Let us know how it goes. Cheers, Jacek

0 votes
jjaroczynski
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October 1, 2014

Hi Alejandro,

I'm not aware how Netbeans connects to JIRA.

Could you try the same with Eclipse and Atlassian Connector for Eclipse? That can help to answer the question if there is everything OK with remote authentication.

Cheers,
Jacek

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