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Not receiving email for password reset

Yash Pradhan
Yash Pradhan
Contributor
March 17, 2024

Hi team, 
There is one user who is not receiving any updates on his email from Jira regarding password reset, we have tried changing his email domain but the problem still appears  same.

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Mohanraj Thangamuthu
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 17, 2024

Hello, Good day. Is it possible for you to share the email domain of this user?

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Yash Pradhan
Yash Pradhan
Contributor
March 18, 2024

vaibhav.maheshwari@dmihousingfinance.in
vaibhav.maheshwari@dmifinance.in

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Mohanraj Thangamuthu
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 18, 2024

Thanks for the update. I have cleared the block from our end for one of the above email addresses. Please try to send the email now.

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