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I'm not able to edit/update the 'assignee' or 'status' field within an existing jira project.

Brian Mitchell November 3, 2023

I am a new user to Horizon JIRA and have created a bunch of projects within the application. However I'm noticing I wasn't able to edit/update the assignee filed or the status field. I.e I want to assign this project to myself and update the status from open to in progress but it gives no option to do so.

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Murat Seven
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November 3, 2023

Hello @Brian Mitchell  Welcome to Atlassian Community!

Can you check the permissions page in the project? You probably don't have permission to edit issues, assign issues, and transition issues in the project.

Go to Project Settings-> Permissions

If you have these permissions, can you provide more information, possibly with screenshots?

Brian Mitchell November 4, 2023

Thanks for responding Murat. I don't believe I have a settings icon anywhere. I checked under my profile and looked around for a settings gear icon with no luck.

Murat Seven
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November 4, 2023

Hi @Brian Mitchell ,

It seems like you don't have the admin role in your project. That's why you can't see the settings button.

You can contact the Jira administrator and ask them to grant you the necessary permissions in the project settings.

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Martin Runge
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November 3, 2023

Hi Brian, my guess is that the user you are logged in does not have the right permissions to do so.

  • Assigning, editing and transitioning a issue into a different status are separate permissions in your project configuration assigned to users, groups
  • or in team managed projects the project access could be set to limited and your user is not listed.

Are you using a Cloud or Server/Data Center Jira? If it is a Data Center Jira your system could have to many licensed user or your license is expired.

Cheers Martin 

Brian Mitchell November 4, 2023

Thanks Martin, ok I'll check with my business admin team.  We use serve/data center.

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Brian Mitchell November 6, 2023

I was able to have our support team add me for admin access and assigned me to the proper project confluence grouping. This did the trick. thank you for your help.

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