You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
Is there any way to disable notifications when an automation transitions an issue to a new status? I have an automation that will transition a newly created issue from a "Request" status to a "To Do" status depending on the user role.
Seems to be related to this question but not quite since I'm fairly certain that my notification is not coming from the automation directly: Disable emails from Automation for JIRA
When a transition is made, Jira fires a generic event (via Post Functions). Jira listeners, listen to this event, and then send out notifications, according to your notification scheme. If you want to disable notification for a particular transition, one solution would be to change the event that is firing. In order to do that, you have to create a new event and then choose it in the post functions.
Let me know if you find any difficulties on implementing that.
Thanks @Alex Koxaras _Relational_ but that doesn’t quite solve my issue. This particular transition can be triggered by both the automation and users. I only want to block notifications if the transition is triggered by the automation. If a user triggers the transition I’d still like the notification to be sent.
Well in that case, I would:
Will that work for you?