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Custom field context based on issue view

Hi, 

Currently i'm able to set a Custom field context based on 2 factors

Issue type & Project.

 

Is it possible to have sepperate contexts on other factors as well? 

some examples that would be really helpfull to me

Portal view vs backoffice view (Jira Service Management) 

Issue create view vs Issue edit view (similar to screen schemes) 

Basically i would like to have different options available based on these 'states'

one example is for my assets view, where i can use context to set different behaviours (filters) based on the project it's in. 

I would like to be able to split this up for use in portal vs use in backoffice. 

1 answer

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 27, 2023

Hi Kevin,

No, that's not possible as far as contexts go. But can you be a little more specific about the use case(s). For instance, You can put a field on a the Create Screen or the Edit Screen or both or neither already, so not sure what the context would do differently. 

I have an example with Assets. 

i use assets as a CMS system, meaning i have my users & organizations from JSM in assets, and use API to manage them from there. 

 

On the portal view from JSM i need the Assets custom field to filter out the Organizations based on the current reporter. 

BUT on issue create screen on the backoffice side (using the create button, same project/issuetype otherwise) i want this to act differently by means of using a different context. 

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 04, 2023

Yeah, that one is beyond me. I suggest you open a support ticket with Atlassian to see what they say.  Please post back here with the solution so future readers will know the answer. Good luck!

https://support.atlassian.com/contact/#/

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