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Automation error for issue type update

Edited

i am having an issue with the automation since two day.
Suddenly the automation has been getting error since two days.
Previously the automation was working, the error is 

Error editing issues

abdullahtest-129 The issue type selected is invalid. issuetype

2 answers

0 votes
Steven Zhang Atlassian Team Aug 08, 2022

Hi there,

Thanks for reaching out! So we can get a little more info about this problem, it’s best if you raise this through the support portal at https://getsupport.atlassian.com/ so the team can take a closer look.

Otherwise you can also take a screenshot of the rule you’re working with, and what you’re seeing in the Audit Log, and ask the community at https://community.atlassian.com/t5/Jira-Automation/ct-p/automation

For more ideas on how to use Automation, feel free to check out our template library here: https://www.atlassian.com/software/jira/automation-template-library

Cheers,
Steven

0 votes

Hi @Abdullah Sa_D Muhammad Answar Vencapah 

 

Can you share rule configuration? Also please check if issuetype is available in abdullahtest project

 

Regards,

Seba

Hi @Sebastian Krzewiński ,

The issue type is available in the project.
The automation was working since two week we are having the error .
sometime it work and sometimes it does not work the issue has happened for two weeks.
This is the configuration.
erorr forum.png

 

This is the error when it happen.
error automation issue type.png

 

Kind Regards,
Abdullah

Can you expand entry with errors in logs by clicking show more and show what is there?

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