user stories that are done are seen in issues not completed tab

[Anuradha Yadav]

Hi Team,
We have issue with the ELN next Gen project sprint report.
I see that none of the user stories we had are completed - even they are done.
Please see in the image snip below:

Regards,

Anuradha

[Jack Nolddor _Sweet Bananas_]

Hi, on Jira which defines is a task is done or not is not the status name either the status colour but the Resolution field.

Please ensure that Resolution field is set when reached a final status either manually or automatically using a postfunction within the workflow.

Further information can be found at :

https://confluence.atlassian.com/cloudkb/best-practices-on-using-the-resolution-field-968660796.html

Regards

[Iago Docando]

ups... true that. I thought this was an agile board related question. Upvoted

[Trudy Claspill]

@Anuradha Yadav 

Looking at the upper left corner of the image you provided, the board is associated with a Classic Software Project, not a Next Gen project.

In that case, as @Jack Nolddor _Sweet Bananas_  said, the report is looking at the Resolution field to determine if the issue is completed, not just the Status field.

[Iago Docando]

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