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switching to managed accounts

hello, we need to switch from Atlassian accounts (un-managed users) to, domain verified managed accounts. we currently have 40+ un-managed accounts.

what happens to the existing data that is tied to our un-managed users, after we verify the domain and begin claiming domain accounts?

do we have to re-assign tasks/issues?

can you use both un-managed and managed accounts simultaneously?


1 answer

0 votes
Dave Mathijs Community Leader Jun 14, 2022

Hi @Brian McGrath 

The un-managed accounts (not on your email domain) wil remain Atlassian accounts.

You don't need to re-assign issues.

Awesome thank you!

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