I remember about 1 month ago to do a bulk update on many tickets and there was an checkbox "Send mail for this update" (or something similar).
Today I created a bulk update to transition a bunch of items in the board but the option was not there. I see no way to avoid sending the notification email...
Have you removed that option or it depends on specific bulk operation and/or permissions? One month ago I tested with the same user and the option was there.
Here a screen capture of the confirmation step where the checkbox was placed
It looks like you're using a Cloud instance and please correct me if I'm wrong and let me know which server version you're using. I tried this on my Cloud instance and I have the option in Bulk Operations when I try to transition issues as well as the other options I tried, however, the option is always on the Operation Details screen:
I tried this on my Server instance (7.6.3) and did not have this option.
Let me know if you see that and if not:
If you are on Server I will install that version and compare what I see to what you're seeing.
This looks like it may have to do with the JIRA Project admin permissions:
If you are a Jira admin or a project admin, we recommend deselecting the Send Notification option to avoid notification overload for everyone working on the issues being edited.
At this time only a JIRA administrator has permission to use the "No Email" for bulk changes which could be the issue here if you are not a JIRA admin.
Please see the following Communities post where others have seen this issue titled how can I configure "sent notification mail" during bulkchange.
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
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