hi,
today I wanted to use the bulk issue import feature with a CSV.
After creating the XLS, I exported it into a CSV file, which seems to be in accordance to the guidelines. Also validating it via the JIRA CSV importer did not raise any issues.
However, when performing the import a error message appears saying " Fatal Error". the detailed log was attached:
2017-01-09 16:04:07,172 INFO - Importer started! 2017-01-09 16:04:07,173 INFO - Engine is running in Import mode 2017-01-09 16:04:07,174 INFO - All issues will be imported to project: Production (PROD) 2017-01-09 16:04:07,176 INFO - Creating issue: [externalId='autoid-2684469468172620363', summary='"CSV Test"'] 2017-01-09 16:04:07,187 ERROR - Fatal error during import java.lang.NullPointerException at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImportIssues(BulkCreateDataImporter.java:238) at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.runImporterEngine(BulkCreateDataImporter.java:175) at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImport(BulkCreateDataImporter.java:149) at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26) at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15) at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:457) at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:425) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at com.atlassian.jira.util.UnicornOnlyWorkContextCreatingExecutorService.lambda$wrapWithWorkContext$8(UnicornOnlyWorkContextCreatingExecutorService.java:218) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745)
I do not see what causes the problem, maybe you guys see something i don't?
Nevermind, I found the problem:
I had a validator in the workflow that did not allow for multiple value selection in a custom field during issue creation.
Atlassian should consider this as part of their error message, though.
Ahh yes, I had the same issue! I could only import a single issuetype from a csv. I was not allowed to import "Requirements" alongside "Tasks" from the same csv.
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I was also to fix this error by removing the extra non-populated data lines from beneath the lines that were meant for import. This was a result of possibly editing the file by reducing the number of imports and not clearing all the fields from the deleted lines.
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