Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

problem creating issue of type "subtask"

Popke Rein
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 6, 2021

When I create a new issue I can't select the type subtask. There is a notifcation that says: "Some issue types are unavailable due to incompatible field configuration and/or workflow associations."

I have checked the settings-> issues

- I have an issuetype subtask

- The project uses the global Issue type scheme; subtask is an option of the global scheme

- Subtask are currently turned ON

- I use the standard Jira Software Simplified Workflow

 

A solution or suggestion is much appreciated

1 answer

1 vote
Trudy Claspill
Community Champion
May 6, 2021

Hello @Popke Rein 

Welcome to the community.

Are you working with a Team Managed project or a Company Managed project? It will say in at the bottom of the navigation pane on the left.

In Company Managed projects the Sub-task issue type is not available in the Create Issue screen from the Issue Type pull-down field. A Sub-task issue must have a parent issue, so instead you go to the parent issue and select Create Sub-task button below the issue summary.

Screen Shot 2021-05-06 at 7.49.28 AM.png

Popke Rein
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 6, 2021

Hi @Trudy Claspill 

Thanks for your answer! Precisely what I was looking for.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events