permission issue : viewing agile dashboard

Hi all,

I'm facing a problem :

My users cannot view the agile dashboards. When they log in, they are displayed the following error message:

The requested board cannot be viewed because it either does not exist or you do not have permission to view it.

Which permission(s) in the permission scheme control this ?

In case you ask, they already have the "browse projects" permission set.

I'm using Jira Agile OnDemand.

Thank your for your help :)

1 answer

1 accepted

ok so, just found this :

answer was there : https://confluence.atlassian.com/display/AGILE/How+to+restrict+the+access+to+JIRA+Agile+Scrum+board

BUT !

when I edit the filter, I select "Group" in the "Add Shares" dropdown, but then I don't see all the groups defined in site administration, only part of them (8 over 14). Why is that ?

Therefore I cannot select the proper group, and those users are blocked :(

I suspect you have to be a member of the group you want to share with.

I kind of understand why it's set up like that - admin rights are totally separate from user rights. Sharing stuff is a user right, and it's correct that users should be in the groups they're going to share with. But yes, it would be nice if admins could bypass their group membership in this case!

Hi Nic,

good guess :) it did solve the problem actually, although IMHO it does not make sense. As an admin I should be able to configure everything, to add whichever users groups I want, without being compelled to be inside this group (that, does not make sense for me, or I missed somethnig).

But whatever, thanks a lot for answering in such short notice :) :)

yes, I see your point Nic. It seems normal from user point of view indeed.

regards,

:)

I too faced the same issue. I have added my username to User group and it made a trick for me. THanks Nic..

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

415 views 1 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot