managing users, importing data, and editing system email settings

Azri February 19, 2024

Hi,

I'm little bit confused here, may I know further regarding the managing users, importing data, and editing system email settings since in Jira Permissions mentioned that Create and administer projects, issue types, fields, workflows, and schemes for all projects. Users with this permission can perform most administration tasks, except: managing users, importing data, and editing system email settings.

Admin_Jira.png

So, if Administrator Jira can't managing users, importing data, and editing system email settings, so what the permission can manage users, import data and edit system email setting?

Can anyone help to explain?

Many thanks ^__^

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Rilwan Ahmed
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 19, 2024

Hi @Azri 

Permissions work differently in Atlassian cloud compared to data center/server. In Atlassian cloud, there re different admin roles.

  • Product admins – They administer settings inside the product depending on group memberships (e.g. Jira and Confluence settings). Not all product admins need product access (e.g. Product admins for Jira don’t need product access to Jira Software or Jira Service Management).
    https://support.atlassian.com/jira-cloud-administration/resources/

  • User access admins - They administer users and groups from admin.atlassian.com for a specific product in your organization. This role doesn’t grant access to the product.

  • Organization admins – They administer users and groups for the organization’s products, and have access to the organization’s settings which can be found at admin.atlassian.com.

Details in https://support.atlassian.com/user-management/docs/give-users-admin-permissions/

 

Azri February 19, 2024

Hi @Rilwan Ahmed ,

Thanks for your prompt reply.

So, I can conclude that, for managing users, importing data, and editing system email settings, will configured by different permissions in Atlassian cloud, isn't?

Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 19, 2024

Yes.
Please note: Product admin can also be Site admin/Organization admin. It all depends on the groups which user is added in. 

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Brian Trepto
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February 19, 2024

Hello @Azri

 

Azri February 19, 2024

Hello @Brian Trepto

My apologize, whether from my side I can't see your answer, or did you not reply any answer? 

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