magically no admin access anymore

Hi,

like a few others here, I no longer have access to my Jira. I was admin and owner until just now and now I no longer have access. Can someone from the Atlassian team please unblock me?

Thanks.

1 answer

1 accepted

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Answer accepted

You will need to talk to your administrator, probably the one who removed your access.

If you can't find them, then you will need to raise a support request over at https://support.atlassian.com/contact

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Thanks for your answer.

Unfortunately I am the admin and owner myself.

And this link sent me to this Community.

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I'm afraid you'll need to find out which of the other administrators removed your access and get them to put it back.

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Thanks again for answering me so quickly here.

But this is exactly my problem: we are a team of 10 and I am the owner and admin. No one else is admin. I've been working with the Jira account for about a year and a half and haven't changed anything in the configuration for at least that year. I was able to log in until yesterday morning and then suddenly not anymore. My whole team can still log in without any problem.

I had changed my ownership from my private mail to my work mail sometime last year, but that was ages ago and in between everything worked fine.

I assume that someone from Atlassian will have to unlock me again.

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And I'm apparently still registered as admin or something. I just got the following email:
"A has requested for B to join Jira Software" But when I click on the Review Request button, unfortunately it only says "You need permission" but also a "Something went wrong, please try again later".