Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,455,746
Community Members
 
Community Events
176
Community Groups

magically no admin access anymore

Hi, 

like a few others here, I no longer have access to my Jira. I was admin and owner until just now and now I no longer have access. Can someone from the Atlassian team please unblock me?

Thanks.

1 answer

1 accepted

0 votes
Answer accepted

You will need to talk to your administrator, probably the one who removed your access.

 

If you can't find them, then you will need to raise a support request over at https://support.atlassian.com/contact

Thanks for your answer.

Unfortunately I am the admin and owner myself.

And this link sent me to this Community.

I'm afraid you'll need to find out which of the other administrators removed your access and get them to put it back.

Thanks again for answering me so quickly here.

But this is exactly my problem: we are a team of 10 and I am the owner and admin. No one else is admin. I've been working with the Jira account for about a year and a half and haven't changed anything in the configuration for at least that year. I was able to log in until yesterday morning and then suddenly not anymore. My whole team can still log in without any problem.

I had changed my ownership from my private mail to my work mail sometime last year, but that was ages ago and in between everything worked fine.

I assume that someone from Atlassian will have to unlock me again.

And I'm apparently still registered as admin or something. I just got the following email:
"A has requested for B to join Jira Software" But when I click on the Review Request button, unfortunately it only says "You need permission" but also a "Something went wrong, please try again later".

Jira.png

This question has been resolved. It was my mistake. I accidentally used the wrong domain (which I never use) in my mail address.

Hello 

 

I am having the same issue. I am the only Admin but suddenly I get the message 

You need permission

Request access from your administrator.

 

How did you fix your issue and who is this new Administrator? I believe it is from Atlassian.

Hi, as I wrote above. In this case it was my fault. I accidentally used a wrong domain which I normally never use. 

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events