You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
Unable to access Jira, I have a trial version installed locally. This was working fine till yesterday and not sure what happened and its throwing an error message.
Can someone help in providing a fix for this issue?
HTTP 503 means Service Unavailable, can you please check the Jira logs in <jira-home>/logs/atlassian-jira.log to see if anything pops up ?
If you installed the trial on a server that has not enough ressources, it might crash the Jira process and end up with an error like you're experiencing.
You can simply try to stop and restart the Jira process to see if it solves your issue.
2023-11-08 11:14:14,407-0300 http-nio-8080-exec-2 WARN anonymous 674x2x1 - 172.18.18.23 /secure/errors.jsp [c.a.jira.security.JiraSecurityFilter] Rejecting security-sensitive request that bypassed Johnson filter: /secure/errors.jsp
2023-11-08 11:14:14,423-0300 http-nio-8080-exec-2 ERROR anonymous 674x2x1 - 172.18.18.23 /secure/errors.jsp [c.a.j.util.thread.JiraThreadLocalUtils] Error when performing thread local operation: Incompatible magic value 1751279982 in class file com/atlassian/jira/issue/index/IndexDirectoryFactory$Name$1