issue import - 'Parent Issue cannot be null'. Simple import, cannot get by error

[steve stransky]

Project	Issue Type	Summary	Issue ID	Parent ID
General Staffing MicroStrategy Migration (GSM)	Requirements Elaboration	Portfolio Main panel	100
General Staffing MicroStrategy Migration (GSM)	Build	SFDC Source to Staging		100

seems like a simple import that should work. But I keep getting 'Parent Issue cannot be null' error.

[Ignacio Pulgar [Tecnofor]]

That's a known issue:

https://jira.atlassian.com/browse/JRACLOUD-65048

[steve stransky]

thanks. I got by it by do the import from the Administrator function.

[Ignacio Pulgar [Tecnofor]]

Awesome! Glad it lead you to the workaround :)

Regards

[Johnathan James]

From your System Dashboard, that is Settings > System > External System Import.