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issue import - 'Parent Issue cannot be null'. Simple import, cannot get by error

ProjectIssue TypeSummaryIssue IDParent ID
General Staffing MicroStrategy Migration (GSM)Requirements ElaborationPortfolio Main panel100 
General Staffing MicroStrategy Migration (GSM)BuildSFDC Source to Staging 100

seems like a simple import that should work. But I keep getting 'Parent Issue cannot be null' error.

2 answers

thanks. I got by it by do the import from the Administrator function.

Ignacio Pulgar Community Leader Jan 08, 2018

Awesome! Glad it lead you to the workaround :)


From your System Dashboard, that is Settings > System > External System Import.

...what if you are not a global admin?

WIll it ever be fixed for non-admin?  Not really a solution in my book.

OK - I guess it does "work" when the real import is done (even outside the admin window - per the comments) - its just that the validate is giving false errors.  Thats better - but the validate should be fixed too.

Actually - it still fails on my instance - but does work in the admin for the same files.

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