Community
Products
Jira
Jira Software
Questions
issue import - 'Parent Issue cannot be null'. Simple import, cannot get by error

issue import - 'Parent Issue cannot be null'. Simple import, cannot get by error

Project	Issue Type	Summary	Issue ID	Parent ID
General Staffing MicroStrategy Migration (GSM)	Requirements Elaboration	Portfolio Main panel	100
General Staffing MicroStrategy Migration (GSM)	Build	SFDC Source to Staging		100

seems like a simple import that should work. But I keep getting 'Parent Issue cannot be null' error.

2 answers

0 vote

That's a known issue:

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

0 vote

thanks. I got by it by do the import from the Administrator function.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Awesome! Glad it lead you to the workaround :)

Regards

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

From your System Dashboard, that is Settings > System > External System Import.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.