Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

invisible attachment in clone issue Edited

Hello Dear,


We use Script runner (clone issue and link option) for clone issue in post function.

we add attachment field to "fields to copy" and it work correctly, but from yesterday we observe that attachment does not copy from source issue. when checked the post function, we noticed that the attachment field does not exist, and when try to add it we see 'no matches found'. we don't have any change configuration in project and this is strange.

jira version: jira datacenter 7.9.2

Script runner version: 5.4.11


Can you help us to resolve this problem?



AzadeAttachment Error.JPG

1 answer

Hi @azade bagheri,

Basic troubleshooting steps:

  1. Try to replicate this on a test project on the same Jira instance.
  2. Restart the Jira service to refresh the plugin cache.
  3. Any new Jira apps installed recently? You might want to disable them to make sure they are not interfering with Scriptrunner.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Announcing the waitlist for Jira Work Management

Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...

1,235 views 18 23
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you