When adding a comment to a service desk ticket I have three choices at the bottom, Share with customer, internal and cancel.
When I hover my mouse over 'Share with customer' help text says, 'Press Alt+e' to submit this form'.
When I hover mouse over 'Comment internally' the help text says, 'Press Alt+s to submit this form'.
When I over over 'Cancel', help text says 'Press Alt+` to cancel'
None of these 'Alt+ keyboard commands work. We either need to remove the help text or get the Alt+ commands to work. Thank you.
When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events