we use JIRA7.3 and we i have below questions-
1) i am trying to see how to customize what fields a user can see on different issue operations. i thought the way to do this is either remove the field in screen or hide the field in the field configuration.
why would i choose one over the other ?
2) when i limit what fields appear on the screen and i have it set to "All" under Configure fields.
can each user pick what can be viewed( by choosing all or custom).will this be the same across all projects for the issue create?
i see different fields in the edit issue page. so, do i need to configure fields for each issue operation screen ?
Forget the "customise fields" thing, it is not relevant to the question here. The customise fields option is for the current user only, and it allows them to choose what fields they have on a screen. You, as the admin set up the screens, and you, as the admin, don't really care if they choose to hide some fields from their own views. If a field is mandatory because you say so, and they hide it, tough. They'll need to show it so they can edit it.
Your job as an admin is to work with all the fields that are supposed to be in a process, not dictate individual users personal settings.
For the "what fields show when", see https://community.atlassian.com/t5/JIRA-Software-questions/field-configuration-or-screen-configuration-help-please/qaq-p/587218
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot