how to create a dashboard to show the links between cases

kay bickell March 13, 2024

I would like to be able to show at a glance the link relationships that exist between cases in a single project, specifically concentrating on any blockers listed.

Although I cannot use a JQL to pick out the specific links, is there a gadget that will show these elements?

I saw a similar question in 2019 where the answer was no, but I was hoping that things might have progressed in five years.

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Charlotte Santos -Appfire-
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March 13, 2024

Hi @kay bickell

I’m Charlotte, a support engineer at Appfire and I’m here to help you.

Unfortunately, natively, you’ll not be able to do it dynamically.

In the app where my team works, JQL Search Extensions for Jira, you can use this query to get the tickets with a certain link type:

issue in linkedIssuesOfQuery("project=ABC”, "is blocked by")

Please contact our support if you have any other questions about this query.

We’ll be happy to help you!

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Mark Segall
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March 13, 2024

Hi @kay bickell - Natively, there are really only a couple options and they are more compromises than solutions:

  • Filter Results Gadget: You can include the "Linked Issues" field as a column. However, this will simply show all linked issues regardless of link type nor does it display the link type
  • Individual gadgets: I will caveat upfront that this is not scalable or sustainable, but if you have specific issues that you wish to track, you could create individual filters using this query to track all of the blockers for that specific issue (it would require one gadget per issue)
    • issueBlocks = ABC-123

For anything more robust, you would need to invest in a marketplace app that provides JQL extensions.

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