how can I change the editing style for a paragraph field in a Jira form?

Jeff Campbell March 21, 2024

I have a jira form attached to a service desk issue type. In this form is a paragraph field. When the user goes to edit it the entire field is highlighted by a blue box. Once you start typing the box shifts up and so you can't see what you are typing. Any way to change  this behavior as it is horrible!

 

thank you,

 

Jeff

1 answer

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Stephen Wright _Elabor8_
Community Leader
Community Leader
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March 22, 2024

Hi @Jeff Campbell 

Is this on Server/DC or Cloud? And are you adding the Form using a Marketplace App?

A screenshot would be beneficial here :)

Ste

Jeff Campbell March 23, 2024

We are using the cloud and the jira form is embedded in an issue type. I will attach a screen shot but it does not show the gray outline of the text as blue which is how you see it when you try to edit the text in the box.Screenshot 2024-03-23 081800.png

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 23, 2024

Hi @Jeff Campbell 

Is this field embedded using the native screen, or through a third-party app?

And can you show a screenshot with the error in place?

Ste

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