enter story points in app - com.atlassian.jira.api error 400

Michael Krause July 9, 2021

When I try to enter story point estimates in the iOS app I always get the error com.atlassian.jira.api 400. Does anyone have a solution? 

 

Best, Michael

1 answer

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 12, 2021

Hello @Michael,

Welcome to Atlassian Community!

We tried to replicate the issue here, but it works normally on iOS (Jira app version 133.1.0).

Can you please confirm if your app is on the latest version?

Are you able to edit Story points estimate when using the web version? 

Kind regards,
Angélica

Michael Krause July 12, 2021

Hey, thank you for the reply. It is the latest version and does work in the web version. In the app still not unfortunately. 

best, Michael

Michael Krause July 12, 2021

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 13, 2021

Thank you for the details, Michael.

I tried to replicate this here by changing my phone language to German, but then another issue happens, the button to save Story points and Story points estimate are disabled.

Would you mind changing your phone language to English to check if it’s possible to edit the fields?

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Michael Krause July 13, 2021

It works, thanks a lot for the workaround!

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 13, 2021

Thank you for testing, Michael.

I created a bug ticket for our dev team to be aware of the issue:

Please, click on “This affects my team” and also watch to receive updates.

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