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cannot log in with firefox

TC_Kanishin
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May 19, 2021

Someday I just can not log in with Firefox. (before is working fine)

Keep showing please check your mailbox and finished your login.

But when I check my mailbox did not receive any signup email.

Use Chrome, log in is working.

Trying to get login with firebox, How do I suppose to do it?

1 answer

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Vero Rivas
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May 20, 2021

Hi @TC_Kanishin 

    Try a Firefox window in incognito mode or delete the cookies and try it, it may work for you, also check that you have the latest version of the browser installed

Cheers

TC_Kanishin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 20, 2021

Thank you. @Vero Rivas 

I checked Firefox was the latest version.

Deleted the cookies, then open a private window.

But still got the same.

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