Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

can not change password after migrating from cloud to server

YuWan I'm New Here May 20, 2021

I have migrated data from cloud to server(8.13.6) via "backup system" and "restore system". After that, I found I can not change my password - no place to do that. Also I can not manage user group. When I choose a group and click "join selected groups", the error occures: "Cannot edit group memberships, as external user management is enabled", and I checked option " External user management"  in "general configuration", it is OFF. So What shall I do to fix this? 

1 answer

1 accepted

1 vote
Answer accepted
YuWan I'm New Here May 21, 2021

Finally I found the solution.

I compared cwd* tables between cloud tables and server tables and found cwd_directory_operation is empty in could tables, which caused the issue. After filling the table, everything is ok.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

259 views 7 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you