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can I make Select List (single choice), to populate Components in automation?

I have a custom field that is a Select List (single choice), 

When this is selected in Jira Service Desk, I want the selected value to be copied to the Components field in a new, different Software project. 

 

How can I accomplish this? 

 

I've tried adding the {{customfield_10188}} to the components field as an automation within service desk as well as in the end project when an issue is created. 

but I cant get it to work. 

How do I pick the selected option from custom field, to populate Components?  

3 answers

Are you trying to update the list of available components in the other, Software, project, or are you trying to update the Components values on a specific issue in the Software project?

TL,DR: trying to update the Components values on a specific issue in the Software project?

-

 

there is a set list of components already in project A. they were created when I migrated 1700+ tasks from Asana. 

Now a custom field in a service desk form has a list of those components. 

When a user fills out the form it creates a ticket via automation in the correct project (project A). But the custom field just ends up by default as the custom field in Project A, I want that same field to update the Components field in Project A. 

Thanks Trudy for chiming in, I have solved this myself with an automation. 

I had the same requirement. I tried to hack it out and it works, but not sure if I am doing this right. Please share how you got this to work. Thanks!

0 votes
Daniel Ebers Community Leader Jul 09, 2021

Hi @Shrikant Wagh

from my understanding it was a copy over from a custom field to components:

grafik.png

The component is updated with the content of the customfield of type Select List (single choice) - using a smart value in Automation.

Regards,
Daniel

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