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automation

NTAMEN NTANMI luc landry
NTAMEN NTANMI luc landry Apr 11, 2023

how can i use cascading field in automation ?

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Walter Buggenhout _ACA IT_
Walter Buggenhout _ACA IT_
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Apr 11, 2023

Hi @NTAMEN NTANMI luc landry,

It depends what you want to do with that cascading field in automation. But in short, you can reference them using JSON in the advanced section. See this related question for a bit more context regarding the format. 

In other cases you may want to use smart values. They exist as well and you can find more details on how to use them in this related question.

Hope this helps! 

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NTAMEN NTANMI luc landry
NTAMEN NTANMI luc landry Apr 12, 2023

it is for an automatic filling of the field concerned in a subtask using the value contained in the same field but at the level of the parent ticket

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