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automation integration with slack to send message to assignees of the ticket

Sungwuk Song
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June 21, 2022

Hi guys,

 

I am trying to set up a global rule in Automation. 

 

When a ticket or tickets are deployed; i.e. transitioned from a status to liveQA or done or released. I would like it to send a message to every assignees of the released tickets via slack message.

 

Has anyone been able to do this? Thanks a lot in advance. 

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