add request type tab to issue screen

[tma]

Hi Community,

In over service project Queues view vi have the default filtering tabs - T, Key, Summary, Reporter, Assignee, Status and created.

We want to add a request type filtering tab.

Kind regards
TM

[Alexander Bondarev · Accepted solution]

Hi, @tma !

Welcome to the Community!

Yes, you can configure queues columns.

Official documentation:

You can drag and drop your queues in the sidebar to order them, or edit a queue to change its name, requests filtered and columns that appear.

To edit a queue:

1. From your service project, go to Queues.
2. Select the queue you want to edit.
3. Select  > Edit queue.
4. Edit Name, Issues to show, Columns. Note that you will see a live preview of the updated issues that appear in this queue as you edit it.
5. Select Save to confirm your changes.

[tma]

Hi @Alexander Bondarev 

That was exactly what i was looking for.

Thank you :)

[Alexander Bondarev]

It is cool! 😎

[Trudy Claspill]

Hello @tma 

Welcome to the community.

We cannot see the page you are referencing without being able to log into your instance. Can you provide us with a screen image?